Collect a payment at the door
Record a collection on a phone — with the amount explained, a photograph, a location and a receipt the borrower can see reach their loan.
Step 8 of 11 · Field agent
The round lists the doors for today, worst account first. Opening one shows what the borrower will ask about before they ask it.
Why the amount is what it is
Every borrower asks. The breakup is the order the money is actually applied in — charges, then interest, then principal — so the figure quoted at the door is the figure that lands on the loan.
The three outcomes
- Collected — in full, or partially.
- Not collected — with the reason, from the same list the reports group on.
- A promise to pay — an amount and a date. The commonest outcome of a visit, and the next agent
at that door sees it.
Cash, and how much of it
An agent may carry only so much of the lender's cash. Past the limit the app stops offering cash and asks them to bank what they hold — checked before the money is taken, because that is the only moment a limit helps.
With no signal
Everything above works offline. A collection is held on the phone with its photograph and its location, and sent the moment there is a tower — the receipt is idempotent, so a retry cannot post a second payment against the borrower's loan.
The rules behind this screen are explained on the blog and the terms are defined in the glossary.
From the people who wrote this
Run your lending on Lenviq
Every screenshot on this page is the running product, taken from a demo tenant. A demo walks the same path with your own products and schemes in it.
Lenviq is loan origination, servicing and accounting for NBFCs, built by FastLegal Technologies.