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Lenviq

A gold book is priced by the day and released by the clock.

This is the loan management software an NBFC runs a gold book on: appraisal and packet custody at pledge, a loan-to-value figure that is recomputed against the day’s rate rather than frozen at sanction, and the renewal, part-release and auction paths that the Reserve Bank of India (Lending Against Gold and Silver Collateral) Directions, 2025 now govern in detail.

It is built for NBFCs lending against ornaments — a single-branch lender or a multi-state book. It is not a gold loan, and we are not a lender; this is the system the lender runs.

A live loan account in Lenviq showing its status and days past due, the sanctioned terms, the outstanding principal and penal balance, and tabs for the schedule, transactions, statement and charges
The position at the top of the account, and every figure behind it one tab away.

How a gold loan runs, from counter to release

A gold loan is the shortest lifecycle of the four and the most operationally dense, because almost all of it happens at a branch counter with the borrower present and the security in the room.

Appraisal
Each ornament is recorded separately — description, count, gross weight, net weight after stone and wastage deduction, and purity in karat. The appraiser is named on the record and the certificate carries that name.
Eligible value
Net weights are converted to a 22-karat equivalent and priced against the tenant’s current rate, so an 18-karat bangle and a 24-karat coin in the same packet are valued on one basis rather than three.
Sanction and LTV cap
The advance is capped by the scheme’s LTV against that eligible value, and by the regulatory cap held at platform level — whichever binds first.
Packet and custody
The ornaments become a numbered packet held under two named custodians. No release path anywhere accepts one.
Servicing
Interest servicing or bullet, depending on the scheme. Accrual runs nightly and writes the rate it used that day.
Part-release, top-up, renewal
Each has its own eligibility check against the live LTV and the account’s classification, and each is refused with the reason rather than silently allowed.
Closure and return
On closure the seven working day return clock starts. On default, the thirty-day auction notice does.

What only a gold book has to do

Three of these have no equivalent in any other loan type, and the fourth is the one most systems get wrong in the same way.

LTV moves, so it is recomputed and not remembered
The value of the security changes every day the gold price does. The eligible value is recalculated from the packet’s items against the current rate whenever it is asked for — at part-release, at top-up, at renewal — rather than read from a number written at sanction. A cap tested once at sanction is not a monitored LTV, and after the 2025 Directions it is not enough.
Renewal is a guard, not a button
Paragraph 11 permits renewal only within the permissible LTV, only on a standard account, and — for a bullet loan — only after accrued interest is paid. All three are tested. The standard test reads the same unpaid due rows the DPD engine reads, so the renewal guard and the classification cannot disagree; a renewal granted on an overdue loan writes a fresh maturity date and buries the arrears, which is evergreening and the first thing an inspection looks for.
The rate slab is a rebate, not a penalty
Gold schemes are priced in age slabs that rise with tenure. A borrower who services on time is held at the rate they started on; one in arrears stops earning that concession and reverts to the standing price for the loan’s age. Nothing is charged above the contracted rate, so this is not a penal charge — and each day is priced at the rate that applied on that day, never restated backwards.
The return clock is a liability, and it is counted in working days
The 2025 Directions make ornaments returnable within seven working days of closure, with ₹5,000 a day payable to the borrower after that. A daily job counts the deadline over weekends and raises the packet as overdue with the compensation accrued so far, to the staff who can act on it. A deadline nobody is told about is the same as no deadline.
Part-release is priced before it is allowed
Releasing an ornament from a live pledge reduces the security. Eligibility is computed by revaluing the packet without that item and testing the resulting LTV, so the answer is the post-release position rather than the pre-release one.
The gold panel on a live loan in Lenviq, showing the pledged packet valued at the reference rate, its items with their purity and 22-karat equivalent weight, the current loan-to-value against the cap, and a renewal eligibility check listing each condition with a tick or a cross
The renewal check, refusing. Three of paragraph 11’s conditions fail and each says why — not standard, ₹137.19 of accrued interest outstanding, and LTV at 77.95% against a 75% cap.

The 2025 Directions, where they land in the software

RBI/2025-26/47 of 6 June 2025 consolidated three decades of scattered circulars. These are the provisions that stop being policy and start being code.

Ongoing LTV
Maintained through the life of the loan, not tested once at sanction.
Auction notice
At least thirty days between the notice and the auction date. The date is computed from the notice, so it cannot be set earlier by hand.
Surplus
Any surplus on sale returns to the borrower within seven days, tracked as its own obligation rather than left to a manual step.
Return of collateral
Seven working days from closure, with the statutory compensation accruing after that.
Dual custody
Enforced on the release path itself, not only in the branch procedure manual.
Classification
Gold follows the same DPD engine and the same IRAC ninety-day basis as every other product. The gold Directions contain no asset-classification rule, and a gold-only classification path is how a book quietly ends up with two answers.

Every position above is implemented against a named direction. The compliance page sets out each one with the instrument it comes from and its date.

What the system generates for a gold file

Gold loan agreement (DOC-07D)
Carries the pledge, both named custodians, the thirty-day sale notice, the part-release and renewal clauses, the LTV basis, and the interest slab table as a schedule — so the agreement discloses the standing price and the concession together.
Appraiser certificate
Item-level: description, count, gross and net weight, purity, and the eligible value certified by the named appraiser.
Key Facts Statement (DOC-06)
The all-in cost as an annual percentage rate, computed from the actual cash flows rather than typed in.
Auction notice
Generated as a stored PDF with its delivery mode recorded, and the auction date fixed thirty days out by computation.
No-dues certificate (DOC-11)
On closure, alongside the release of the packet under dual custody.

The reports a gold book is actually run from

Gold Holdings (R-14)
What is in the vault, by branch, with weight and eligible value against outstanding.
Gold Renewal Pipeline (R-15)
What is coming up for renewal and what is eligible — the operational answer to the guard above.
SMA Watch List (R-17)
The stress buckets ahead of NPA, on the same day-end position the classification uses.
Collateral Register (N-10)
Every security on the book with its charge and valuation state.
Penal Charges (R-PEN)
Levied, collected and outstanding, on a receipt basis.

Each names the one question it answers and the date it is as at. The full reporting catalogue lists what is available across the book.

Questions

What lenders ask about this book

Does the system monitor LTV after the loan is disbursed, or only at sanction?
After. The eligible value is recomputed from the packet’s items against the current rate every time it is needed — at part-release, top-up and renewal — rather than read from a figure stored at sanction. The 2025 Directions require LTV to be maintained on an ongoing basis, and a cap tested once is not that.
Can a gold loan be renewed while it is overdue?
No. Renewal tests three things from paragraph 11: the resulting LTV is within the permissible cap, the account is standard, and for a bullet loan the accrued interest has been paid. The standard test reads the same unpaid instalment rows the DPD engine reads, so renewal cannot disagree with classification about whether the borrower is in arrears.
How is the rising interest slab treated — is it a penal charge?
No, and the distinction matters. The slab is the contracted rate the agreement and the Key Facts Statement disclose; a borrower who services on time is held at the rate they started on. Nothing is ever charged above contract, so there is no rate to re-characterise as penal. Each day is priced at the rate that applied that day and nothing already accrued is restated.
What happens if the ornaments are not returned on time after closure?
A daily job counts seven working days from closure, skipping weekends, and raises the packet to staff with the ₹5,000-per-day compensation accrued so far under the 2025 Directions. The release itself requires two named custodians.
How does the auction process work in the system?
The notice is generated as a stored PDF with its delivery mode recorded, and the auction date is computed as at least thirty days after it rather than entered. After sale, any surplus to the borrower is tracked as its own obligation with a seven-day deadline.
Is NPA classification different for gold loans?
No, and deliberately so. One DPD engine serves every product and takes no per-product branch; products differ by the due events they generate, not by having their own classification path. The gold Directions contain no asset-classification rule, so gold follows the same IRAC ninety-days-past-due basis as the rest of the book.
Where does the gold rate come from?
From a rate master the tenant maintains, dated and versioned, with the reference source recorded on each rate. Valuation reads the rate effective on the day it is asked about, so a revaluation run for a past date uses that day’s price rather than today’s.

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